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Terms & Conditions

Welcome to Satyam Plast. By accessing or using our website and purchasing our products,
you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. Introduction

Welcome to Satyam Plast. By accessing or using our website and purchasing our products,
you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

2. Products

We offer household and cleaning products, including but not limited to:

  • Dishwasher tablets
  • Dishwasher salt
  • Kitchen cleaners
  • Washing machine cleaning tablets
  • Household cleaning supplies

All products are subject to availability.

We reserve the right to discontinue or modify products at any time without notice.

3. Product Usage & Safety

Customers must use all products strictly according to the instructions provided on the packaging.

You agree:

  • To keep products away from children and pets
  • Not to misuse products
  • To follow all safety warnings and storage instructions

We are not responsible for damage, injury, or loss caused by improper use of products.

3.1 No Guarantee of Results

Product performance may vary depending on usage conditions, water quality,
appliances, and cleaning methods. We do not guarantee identical results in all situations.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees and include applicable taxes
where required by law unless otherwise stated.

We reserve the right to change prices at any time.

Payments must be completed before orders are processed and shipped.

Accepted payment methods may include:

  • Secure third-party payment gateways
  • Online banking
  • Other secure payment methods

5. Shipping & Delivery

Dispatch timelines may vary depending on order quantity, product availability,
and destination country.

Estimated dispatch time is typically 7–25 business days.

Shipping timelines for bulk export orders may vary based on production schedules
and international logistics.

We are not liable for delays caused by:

  • Courier companies
  • Customs clearance
  • Weather conditions
  • Incorrect delivery information provided by customers

Customers are responsible for providing accurate shipping details.

5.1 International Customs & Duties

International customers are responsible for any customs duties, import taxes,
VAT, or additional charges imposed by their country’s customs authorities.

5.2 Commercial Use Disclaimer

Products purchased for resale or commercial distribution remain the responsibility
of the buyer after delivery.

5.3 Force Majeure Clause

We shall not be held responsible for delays or failure to perform obligations due
to events beyond our reasonable control, including natural disasters, strikes,
transportation disruptions, government restrictions, pandemics,
or supply chain interruptions.

6. Returns & Refunds

Customers are responsible for return shipping costs unless the product received is
defective or incorrect.

To qualify for a return:

  • Products must be unopened and unused
  • Original packaging must be intact

Refunds will be processed after inspection and approval.

We reserve the right to refuse returns for opened or damaged products due to
hygiene and safety reasons.

7. Damaged or Incorrect Products

If you receive damaged, defective, or incorrect items, please contact us within
48 hours of delivery with photos and order details.

We may offer:

  • Replacement products
  • Store credit
  • Refunds where applicable

8. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Text
  • Graphics
  • Branding

is the property of Satyam Plast and may not be copied or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Product misuse
  • Allergic reactions due to undisclosed sensitivities

Customers are responsible for checking ingredient and safety information before use.

10. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information
for order processing and customer service.

We do not sell personal information to third parties.

11. Account Responsibility

If you create an account on our website, you are responsible for maintaining
the confidentiality of your account credentials.

We reserve the right to suspend or terminate accounts suspected of fraudulent
or abusive activity.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of
Rajkot, Gujarat.

12.1 Export Compliance

Customers agree to comply with all applicable import/export laws and regulations
of their respective countries.

13. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

14. Contact Information

Satyam Plast

For any questions regarding these Terms & Conditions, please contact us.

 

 

  • Address:
    Plot No. 1/G, Golden Industrial Area,
    Survey No. 216, Paiki 2,
    Near Ribda Railway Station,
    Gundasara, Gondal, Rajkot,
    Gujarat – 360311, India